Most customers that went down yesterday should already be back up. If any Wireless customers are not back up, you can power cycle POE on the front side of the ont and wait five minutes, then power cycle the ont. You can also call 940-423-2525 so a ticket can be made for our technicians to reboot. We apologize for the inconvenience.
Our offices will be closed on Friday, July 3rd in observance of Independence Day. For technical services, contact 940-423-2525
🚨REMINDER🚨
We will be processing nonpay disconnects tomorrow evening! Please call in, pay online, or stop by either our Windthorst or Bowie locations tomorrow to keep your services from being interrupted.
940-423-6201
comcell.smarthub.coop/PayNow.html
We’d like to thank everyone for being so patient with us while we work at getting everyone’s internet working. CTC supports the Bowie community and we have been working day and night to restore service in the area. We do still have some issues caused by the storms from last night. Some wireless customers have not come back up yet, parts of our towers were severely damaged by storms and we are working now to get them back up as quickly and efficiently as possible. The storms did more damage than we could have ever expected due to 95+ mph winds and we are waiting for equipment to come in and do not have an eta as of this time. If you are a fiber customer and your internet is still down please call our help desk at 940-423-2525. We hope everyone is safe and the city of Bowie is in our prayers.
In observance of Memorial day on Monday May 25, 2020 our offices will be closed. For support you can call 940-423-2525. We hope you all have a good weekend.