*Reminder* September cut-offs will be done tomorrow!
Log in to pay at www.comcell.net or call to pay over the phone!
940-253-1000 - Bowie office
940-423-6201 - Windthorst office
Thank you!
Good morning!
Going forward, please dial 940-253-1000 to reach our Bowie Office. The Bowie Office has representatives for the Bowie, Henrietta, and Wireless service areas. If you would like to reach the Windthorst Office please call 940-423-6201. They take calls for all of our other areas (Windthorst, Lake Arrowhead, etc.)
A big thanks to all of our amazing customers! We couldn't do it without you!
Our offices will be closed on Monday, September 7th in observance of Labor Day. For technical services, contact 940-423-2525
🚨🚨WARNING🚨🚨We just want to take this time to warn all our valued customers that there are new scam artists and scams out everyday. We will not text you or email to change your wifi password, get your account info, tell you to update your credit card info (unless its through our trusted smarthub app), offer you a free iphone, etc. We have had customers that have said someone using our name has tried to scam them. Please NEVER give your personal info out over text or email. You can always call us first if you receive something with our name on it like this. Our number is 800-794-6407
Most customers that went down yesterday should already be back up. If any Wireless customers are not back up, you can power cycle POE on the front side of the ont and wait five minutes, then power cycle the ont. You can also call 940-423-2525 so a ticket can be made for our technicians to reboot. We apologize for the inconvenience.
Our offices will be closed on Friday, July 3rd in observance of Independence Day. For technical services, contact 940-423-2525
🚨REMINDER🚨
We will be processing nonpay disconnects tomorrow evening! Please call in, pay online, or stop by either our Windthorst or Bowie locations tomorrow to keep your services from being interrupted.
940-423-6201
comcell.smarthub.coop/PayNow.html
We’d like to thank everyone for being so patient with us while we work at getting everyone’s internet working. CTC supports the Bowie community and we have been working day and night to restore service in the area. We do still have some issues caused by the storms from last night. Some wireless customers have not come back up yet, parts of our towers were severely damaged by storms and we are working now to get them back up as quickly and efficiently as possible. The storms did more damage than we could have ever expected due to 95+ mph winds and we are waiting for equipment to come in and do not have an eta as of this time. If you are a fiber customer and your internet is still down please call our help desk at 940-423-2525. We hope everyone is safe and the city of Bowie is in our prayers.